Data, engagement and AI. One connected strategy.
We are not a generalist Salesforce shop. Our focus is three connected capabilities - the data foundation, the engagement layer, and the AI agents on top. Each one below has a page that goes properly deep.
Data 360, for when your customer data is the problem.
Data 360 (formerly Data Cloud) is Salesforce’s platform for bringing customer data together. Not every project starts here - many start in Marketing Cloud Engagement, Sales Cloud or one practical use case. But when duplicate contacts, systems that disagree, or a customer spread across four records are holding everything else back, Data 360 can connect those sources, resolve them into one profile, and make it available to Marketing Cloud, Sales, Service and Agentforce.
- Architecture and data modeling mapped to how your business actually works
- Identity resolution that collapses duplicates into one unified profile
- Ingestion and integration from Salesforce, your warehouse, web, and third-party systems
- Segmentation and activation that push audiences straight into your channels
Marketing Cloud, from MCE to MC Next.
We are deeply experienced and certified in Marketing Cloud Engagement - Journey Builder, Email Studio, Automation Studio, SQL, AMPscript, SSJS, multi-business-unit setups, the parts nobody enjoys explaining. Paula is a Salesforce Certified Marketing Cloud Next Consultant, so the advice you get on the rebuilt, Data 360-native generation of the platform comes from someone formally certified to give it. If you are sitting on years of MCE investment and nobody has told you what happens next, that is exactly the conversation we have.
- MCE implementation and rescue - journeys, data extensions, deliverability, automation
- MCE → MC Next - what changes, what migrates, what coexists, what you can wait on
- Readiness assessment - a scoped review that ends in a real plan, not a proposal
Agentforce, grounded in data you can actually trust.
Every vendor is selling AI agents. The part that gets skipped is the prerequisite: an agent is only as reliable as the data and the rules behind it. We ground agents in your real customer data where it matters, define what they may and may not do, test them before customers see them, and set clear rules for when a person takes over.
- Service agents that handle routine questions and requests, and hand off to a person cleanly when they should
- Sales agents that qualify inbound leads and book meetings around the clock
- MC Next campaign and content agents - Agentforce inside Marketing Cloud Next, helping your team build campaigns and on-brand content faster
Marketing Cloud Next is here. Is your team ready for it?
Marketing Cloud Next is not a version bump. It is a rebuilt, Data 360-native platform, and the organizations sitting on the heaviest Marketing Cloud Engagement investments are the ones with the most to work out. Paula is now certified on both sides of that line - Marketing Cloud Engagement and Marketing Cloud Next.
- 1Where you are
A clear read on your MCE estate: data model, journeys, integrations, technical debt and what is actually earning its keep.
- 2What changes
Which pieces move to Data 360, which rebuild in MC Next, which coexist, and which you can safely leave alone for now.
- 3What it costs
Effort, sequence and licensing implications - in writing, before you commit to anything.
- 4The plan
A phased roadmap, and a senior team to deliver it with you.
You work with the certified experts, not a queue.
Every engagement is led by senior crew, and the people you meet on the discovery call are the people accountable for the work. Behind them is a specialist bench we bring in by name when the scope calls for it. Seas The Cloud Technology Solutions provides Salesforce consulting services to companies across South Florida and the US.
Paula Sanzaro-Pietruszka
More than twenty years in IT, turning messy customer data into engagement that works - across Marketing Cloud, Data 360 and AI. Enterprise-proven, from independent physician practices to national healthcare organizations.
Candice Olechna
The development depth behind every clean build - CRM customization, automation, and the technical craft that keeps an implementation working long after go-live.
Specialists on call. Never juniors on your budget.
Behind the senior crew is a staff of Salesforce practitioners we bring in by name when a build needs the depth - Marketing Cloud, Agentforce and Data 360 experts, plus wider Salesforce staff across Sales Cloud, Service Cloud, Account Engagement and integration work. They add capacity to an engagement. They never take over the senior lead on it.
Fields we have worked in.
More than twenty years across regulated, relationship-driven and high-volume industries. The pattern is always the same - the data has to be right before anything else works.
Request a 30-minute discovery call.
No pitch deck, no junior salesperson reading from a script. Thirty minutes with a certified architect who will tell you honestly whether we are the right fit - and what we would do first if we were.
- Where your Salesforce and customer data stand today
- What Marketing Cloud Next means specifically for you
- The two or three fastest wins available right now
- What a first engagement would actually look like and cost
What to expect
- Length
- 30 minutesKept to time. We start and end when we say.
- How it works
- You suggest three timesAny day, 9 a.m. to 9 p.m. ET. Paula picks one and confirms by email.
- Format
- Phone or Google MeetWhichever suits you. The details come with the confirmation.
- Who you meet
- Paula Sanzaro-PietruszkaFounder. 16x certified, including Marketing Cloud Next. Not a rep.
- Cost
- FreeNo obligation, no follow-up sequence you have to escape.
- Helpful to have
- Your current setupWhich clouds you own, roughly how many contacts, what is broken.
Straight answers.
Where do engagements usually start?
Wherever the need is. Some start with Marketing Cloud Engagement, some with Sales Cloud or Service Cloud, some with Data 360 or a specific Agentforce use case. The discovery call is where we work that out together.
Do we have to move from Marketing Cloud Engagement right away?
Not necessarily. Some organizations move quickly, some run both for a period, and some have parts that should wait. A readiness assessment looks at your estate and sets out which pieces should move, which should coexist, and which can wait.
What is the Trifecta framework?
It is how we align three Salesforce capabilities: Data 360 for customer data, Marketing Cloud for engagement, and Agentforce for AI agents. It is not a fixed order or a package you have to buy. Where you start depends on where the need is; the point is that each decision supports the other two.
Do you work remotely?
Yes. Seas The Cloud is based in Palm Beach Gardens, Florida and works remotely with clients nationwide.
Do you work with companies in West Palm Beach and Palm Beach County?
Yes. We are based in Palm Beach Gardens and work with organizations in West Palm Beach, Jupiter, Boca Raton and across Palm Beach County. Most of the work runs remotely, which is also how we serve clients in the rest of the US.
Ready to make your customer data work as hard as you do?
Request a free 30-minute discovery call. Suggest three times that suit you and Paula confirms one. We’ll look at where your Salesforce and your data stand today, and where the fastest wins are.
Request your discovery call →Palm Beach Gardens, FL · (561) 970-0848 · Remote nationwide