Sales Cloud
Overview 

Empower your sales team with key Sales Cloud features like contact, lead, and opportunity management, sales forecasting, process atuomation, reports and dashboards, and mobile experience. As with all Salesforce products, Sales Cloud’s features are fully customizable to fit your specific business.

Features

Deliver tailored sales experiences with in-depth contact and account management. Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Gain insights from popular social media sites such as Facebook, Twitter, and LinkedIn — right within Salesforce.

Track your leads from click to close, while continually optimizing your campaigns across every channel. Make smarter decisions about where to invest your marketing dollars.

Email Integration:

Make every event and correspondence count. Keep your email, contacts, and calendars seamlessly synced with your Salesforce data across both desktop and mobile. Supercharge your sales productivity with AI features in Salesforce Inbox. Sell smarter and move deals forward faster — from anywhere — with AI-driven insights and email tracking.

Track sales opportunities and move forward faster with a rich customer activity timeline.

Get a complete view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.

Know exactly where your revenue growth stands and drive more impact with data-driven insights.

Keep a real-time view of the health of your business. Stay up to speed on your team’s pipeline. Improve forecast accuracy. All with the help of custom KPIs, in-line editing capabilities, and more.

Streamline and automate daily sales tasks like activity tracking, email alerts, and workflows.

Use Visual Workflow to rapidly design and automate any business process with drag-and-drop simplicity. And drive success with flexible approvals processes for deal discounts, expenses, and more.

Sell on the go through a single app that lets you access, manage, and update your CRM data. Salesforce turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards, no matter where you are. And with my Salesforce, the experience can be customized to match your brand.

Dashboards offer a real-time picture of your business at a glance. Dig deeper with detailed reports that anyone can create. And access your reports and dashboards from anywhere.

Sales Cloud tools help reps work more efficiently and effectively by, optimizing processes, prioritizing actions, and improving communication, Reps will be able to close more deals with this robust tool. Managers benefit from a unified view of history and status, and tools to design efficiency-boosting workflows and approval processes. With Sales Cloud dashboards, analytics, and forecasting tools, leadership will be able to make informed, data-driven, strategic decisions.